Hand Built In America

Shipping Information

Hyperlite Mountain Gear ships orders worldwide via FedEx or USPS.  Your total shipping charges will automatically compute during checkout prior to the completion of your order. 

In-Stock Items

Orders for in-stock items begin processing when your online purchase is completed, or at the beginning of the next business day if it is placed after hours. Generally, order processing for in-stock items takes 2-3 business days. After your order has been processed, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.   Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Backorder Items

Backorder items are items that are temporarily out of stock but available for purchase on our site. A backorder item is shipped to you once it is back in stock. You will be notified of the status of your item via e-mail.

When does my orders process?

In-Stock Items Orders for in-stock items begin processing when your online purchase is completed, or at the beginning of the next business day if it is placed after normal EST business hours. Generally order processing for in-stock items takes 2-3 business days. After your order has been processed, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

When does my order process? Backorder Items

Backorder items are items that are temporarily out of stock, but available for purchase on our site. A backorder item is shipped to you once it is back in stock. You will be notified of the status of your item via e-mail.

What is the Domestic Shipping Timeline?

MethodShipping time
USPS Priority Mail 2-3 Business Days
FedEx Ground 5-7 Business Days
FedEx Express Saver 3 Business Days
FedEx 2-Day 2 Business Days
FedEx Standard Overnight Next Business Day 4:00pm
FedEx Priority Overnight Next Business Day 10:30am

Can you ship Internationally?

We can ship anywhere in the world. The best way to calculate shipping costs and see the different options offered is through the shopping cart on our website. With your items in the cart, please continue to the checkout page and enter in your shipping information (no payment info needed). Once your shipping information has been entered, all available shipping options will appear.

What are the International Shipping Timelines?

MethodShipping time
USPS Priority Mail International 6-10 Days
USPS Priority Mail Express International 3-5 Days

How much are Tariffs, duties, value added tax (VAT), etc.?

Shipments outside of the U.S. may be subject to your specific country’s tariffs, duties, value added tax (VAT), etc… These costs are your responsibility and are not included in the shipping charges on our website. Please contact your local customs office for more information on these fees, as they are typically based on the value of the order and vary from country to country.

Please be aware that if you refuse a package that has been received by customs because you were not willing to pay the fees, we will refund you the cost of the product after charging you for any additional fees required to return the package to us.