Your privacy is important to us at Hyperlite Mountain Gear. We understand that you provide private information in the course of doing business with us online, by mail and by telephone. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us.
What information do we collect?
We collect information from you when you place an order and when you contact us to request information or for other purposes. We may also collect information through surveys, contests and other interactions with you. The information collected may include, but is not limited to, your name, age, address, email address, IP address financial information (account or credit card numbers), income level, phone number, etc.
What do we use your information for?
The information we collect may be used to process your purchases, returns and other transactions with us. We also use information collected to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences, and in our business planning and development of products and promotional materials. We may also use the information we collect to contact you about our company, updates and promotional materials. You may opt out of receiving such information, updates and promotional materials by e-mailing us at the address at the bottom of this section and requesting to be placed on our do-not-contact list.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit card, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable a site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We may provide the information we collect to third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We sometimes share the information we collect with other reputable companies and you may be contacted by these companies. You can, however, have your name put on our do-not-rent list by e-mailing us at the address at the bottom of this section in which case personally identifiable information will not be shared. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
This site contains links to other sites. We are not responsible for the privacy practices or the content of such Websites.
Terms and Conditions
From time to time, we may use consumer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to this page to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at this page periodically.